Refund Policy

We always strive for satisfied customers, please look at the criteria below and email us at hello@haylokids.com.au.

Returns
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Refunds
Once your return is received we will send you an email to notify you that we have received your returned item. If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

If you have any questions on the refund policy or have a query relating to a refund or its status, please contact us at hello@haylokids.com.au.